As companies become more digital, the burden on IT teams grows significantly. Organizations rely on IT to keep everything running, yet still expect them to “do more with less”. The result is obvious: burned out IT teams, frustrated employees, and a steady decline in productivity across the entire organization.

Most IT requests follow the same predictable patterns: reset a password, get access to an app, set up a new laptop. But automating them is harder than it looks. Every company has its own tools, policies, and edge cases, so most requests still get handled manually through clunky portals, brittle automations, and endless ticket threads. What if those requests could be handled instantly, right in Slack, without wasting anyone’s time?

That’s why we started Console.

Console is an AI coworker for IT. It learns your organization’s workflows, enforces your policies, and automates the work that shouldn’t require a human. Employees just message Console in Slack, and it handles the rest. If it’s unsure, the request is escalated by opening a ticket in your help desk and syncing responses between Slack and IT in the background. The result is a seamless, invisible support experience that doesn’t require employees to think about how they get help.

We’re excited to share that we’ve raised $6.2M in funding from Thrive Capital to keep building toward our vision.

Today, Console automates over 50% of IT requests for companies like Scale AI, Flock Safety, Calendly, and many other high-growth companies. That includes requests like app access (we’re often the single source for access approvals), account unlocks, password resets, laptop provisioning, and routine troubleshooting. Even when a human needs to step in, Console helps by gathering context up front, so IT can resolve issues faster.

Getting started with Console is easy. No rip-and-replace, just add it to Slack and connect your existing tools. It adapts to your environment, learns your workflows, and starts handling requests on day one. Most companies go live org-wide within three weeks.

And this is just the beginning. While we continue to go deeper on IT workflows, we’re also starting to support other teams like HR, Finance and Legal. Anywhere there’s a backlog of repetitive internal requests that impact overall productivity, Console can help.

We’re a small team, but growing fast. If you want to build real AI, ship fast, and work hard alongside people who care deeply about their craft, check out our careers page. We’re hiring across engineering, design, and go-to-market. Come help us reinvent how work gets done from the inside out.

Thank you to all of our investors, customers and founding teammates who believed in us from the start. We wouldn’t be here without you. We’re just getting started, and we can’t wait to show you what’s in store.