Train our AI like a human agent, set company policies, and auto-resolve issues, before it reaches your help desk
Train Console to resolve support requests just like a human agent - in plain English. No clunky workflow builders or complex decision trees.
Reference and run actions directly within your Playbooks, enabling you to build complex workflows and automations, all in plain english.
Some actions are too sensitive to be run autonomously. With Console, you can attach approval requests to any action, allowing you to put a human in the loop with a single click.
When a request cannot be solved autonomously or may require human intervention, Console lets users file a ticket with your help desk, directly from Slack.
Console can handle a wide range of tasks, acting as your first line of defense and freeing up your IT team to focus on more complex projects.
